Technical support

It is a Satlink’s goal to provide the best service and support for our customers as we know the maintenance cost of downtime of any vessel, plane or vehicle due to unforeseen problems with equipment or network can be very high. Therefore Satlink dedicates what it takes to provide worldwide service and support through professional trained personal. Our after sales department will assist in any request for service, will answer any technical support question and will also assist in any request that requires assistance from airtime providers. Finally the department will be able to provide our customers with all the required documentation and manuals for the product in our portfolio.

Our English speaking customers can contact our after sales department using techsupport@satlink.es.

Spanish speaking customers should use postventa@satlink.es.

In addition to normal customer support Satlink as well does repairs of a wide range of products in our workshops inside and outside Spain and through our Service Partner Network we are able to address any service issue that requires attention.

Clients are kindly requested to click here to access the Technical Support Web for addresses and locations of our Service Partners. Registered users can also access technical documentation through the TechWeb.

If you need send your equipment for repair please send an e-mail to techsupport@satlink.es to check shipment conditions.